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Karina Klaassen and Fiona Passantino

Intensive AI Literacy Training

Human Skills,
AI Power.

Effective, sustainable AI integration requires training, intention and skills. Get practical, energising AI-Human training built around your people, your platforms and your goals at your location, with your tools. In Dutch and English.

Why AI-Human?

Up to 70% of digital transformation initiatives fail, with culture, leadership, adoption, and change management consistently cited as bigger barriers than the technology itself.

The EU AI Act, now in enforcement, states that organisations are responsible for AI literacy across their entire workforce. Make the journey inspiring.

70%
of AI projects fail due to Human factors
EU
AI Act mandates workforce literacy
100%
tailored to your tools and context
CRKBO certified training organisation badge

The School for AI-Human Skills is a certified CRKBO training organisation.

The Human Track

When tech moves faster than trust, teams lose their footing.

AI implementation without the Human foundation creates confusion, resistance and failed adoption. Karina's Human track gives leaders and teams the confidence, mindset and resilience to make AI transformation genuinely work for everyone.

AI transformation and Human trust infographic

The AI Track

AI is changing work. We help people use it well.

The workforce knows change is coming. Fiona's AI track helps your organisation lead that transition with confidence, clarity and practical AI-Human skills: understanding the AI brain, prompting, workflows, multimodal AI, vibe coding and governance, all framed around your tools, goals and people.

AI reskilling statistics

What We Offer

Training Formats for Every Organisation

Online · 2 Hours

AI Literacy Webinar

A live, interactive online session that combines practical AI hard skills with Human soft skills, getting your team curious, informed and ready to engage with AI.

In-Person · Half Day

AI Literacy Sprint

Fast, focused and hands-on, pairing AI hard skills with Human soft skills so professional teams build literacy, confidence, compliance awareness and readiness for change.

In-Person · Half Day

AI Integration Roadmap

A custom plenary session for leaders, combining AI and data governance hard skills with the Human soft skills needed for transformation, trust and leadership literacy.

In-Person · Full Day

AI Leadership Intensive

A senior-level deep dive that blends AI strategy hard skills with Human soft skills in change leadership, decision-making and leading teams through AI transformation.

In-Person · Full Day

AI-Human Kick Off Day

A fun, festive mini-conference that gets your AI integration journey started, mixing AI hard skills with Human soft skills for mindful confidence and collaboration.

In-Person · 2 Days

AI Human Boot Camp

An intensive for groups up to 25 with parallel AI hard-skill and Human soft-skill tracks: AI literacy, multimodal AI, data, governance, VibeCoding, mindful leadership and confidence.

In-Person · Full Day

Ask the Expert

Your people book 30-minute 1:1 sessions with our trainers throughout the day, covering AI hard skills, Human soft skills or both, with honest guidance and real answers.

In-Person · Full Day

Train the Trainer

Equip L&D, HR and internal comms teams to teach both AI hard skills and Human soft skills, building internal coaches, trainers and AI-Human parallel tracks.

Flexible · 1 Hour to 2 Weeks

Custom Training

Build a training experience tailored to the needs of your organisation. Whether on Copilot, GPT, Gemini or an all-model policy, each programme combines AI hard skills with Human soft skills for your context and goals.

AI Tools We Train

Practical AI literacy across the platforms your people actually use.

From everyday productivity to multimodal content creation, we help teams understand the tools, use them responsibly and build real working confidence. Civilisation survives another dropdown menu.

Microsoft Copilot

Copilot Pro, Free and Microsoft 365 for daily work, meetings, documents, communication and workflow support.

Copilot Pro Copilot Free Copilot 365

ChatGPT

ChatGPT Free and Pro for prompting, analysis, writing, research support, ideation and everyday AI workflows.

ChatGPT Free ChatGPT Pro

Claude

Claude Pro, Enterprise, Code and Design for deep thinking, writing, coding support and structured creative work.

Claude Pro Enterprise Code Design

Multimodal AI

Creative AI for voice, image, video, avatars, music and visual storytelling without making your brand look like it was assembled in a panic.

ElevenLabs Midjourney Suno Sora Runway Synthesia
Karina and Fiona

Our Approach

Sharp humour. High energy. Learning that actually sticks.

Thanks to their backgrounds in communication and stand-up comedy, Karina and Fiona bring a rare mix of warmth, wit and rigour to every session.

Participants leave energised, with practical tools they can use the very next day.

Your Facilitators

Meet Your Trainers

Human Trainer

Karina Klaassen

MBA in Organisational Happiness · Co-Founder · 30+ years leadership experience

Karina works at the intersection of Human confidence and AI, helping leaders and teams stay effective and relevant as the world of work changes fast. She is the author of "Mind Your Confidence, Mind Your Business" and the School's co-founder.

Karina works with leaders and teams to make decisions, take ownership and stay grounded, strengthening the Human qualities that actually make the difference in an AI transformation.

Download Bio
AI Trainer

Fiona Passantino

TEDx Speaker · Author "AI-Powered Professional" (2025) & "AI-Powered Leader" (2026) · Host "Working Humans" Podcast, AI Trainer, Speaker

Fiona is a highly engaging AI trainer and keynote speaker who makes today's technology understandable, accessible, fun and inspiring. Award-winning author of multiple business books and host of the podcast Working Humans.

Her mission: to empower the non-technical leader and team so we can all help shape the future, strengthening communication, culture, connection and joy at work.

Download Bio

Meet the Team

Founders and extended training specialists

Karina Klaassen
Karina Klaassen
Co-Founder · Human Trainer
Download bio: Karina
Karina Klaassen Co-founder and Human Trainer, Karina helps leaders and teams build confidence, ownership, resilience and the people-first mindset needed for successful AI transformation.
Fiona Passantino
Fiona Passantino
Co-Founder · AI Trainer
Download bio: Fiona
Fiona Passantino Co-founder and AI Trainer, Fiona makes AI practical, understandable and energising for non-technical leaders and teams, connecting tools, culture and communication.
Frans Klaassen
Frans Klaassen
Human Trainer
Frans Klaassen Frans is a transformation leader with an MBA in Organisational Design and Happiness Manager who helps organisations unlock business value by placing Humans at the centre of AI adoption. As founder of DataHeart, he blends deep expertise in data governance, digital transformation, and organisational design with a strong belief that technology only creates impact when people are ready, willing, knowledgeable and empowered. His mission: build organisations where AI is adopted, embedded and where there is no anxiety about the technology.
Michaël Ramirez
Michaël Ramirez
AI Trainer
Michaël Ramirez Michaël is a GenAI Engineer and Automation Specialist and co-founder and CTO of Synthwave Solutions. He helps organisations intelligently automate their processes using AI Agents and automated workflows. With a background in Digital Business and Innovation and experience with 100+ clients, he brings AI from strategy into daily practice.
Yaser Mohammad
Yaser Mohammad
AI Trainer
Yaser Mohammad Yaser is a GenAI Trainer and AI Agent Architect and co-founder of Synthwave Solutions. He helps teams structure, standardise, and automate their processes using AI. He has supported 100+ clients with AI implementations, ranging from masterclasses and upskilling to building custom AI agents and workflows.
Lisanne Buik
Lisanne Buik
AI Ethics Trainer
Lisanne Buik Lisanne is a keynote speaker, trainer, futurist and thought leader, founder of Gracious AI and PhD researcher in AI in Design. Through inspiring keynotes, engaging workshops, and tailored consultancy with the GRACE framework, Lisanne gives organisations the tools to implement AI with confidence, grace and sustainable innovation.
Marta Strykowska
Marta Strykowska
AI Trainer
Marta Strykowska Marta is passionate about building agentic AI products for mission-driven organisations. She develops AI-native teams and works toward a world with more female builders in AI. Her initiative "Launchpads" is a female-founder-led AI product studio. She builds tailored agentic systems that free Humans to do the Human work.

Take a quiz!

Everyone uses AI in their own unique way; there is no right approach, just what's right for you and your organisation. We all have blockers and issues that pop up to get in our way.

AI Mindset Quiz

Know Your AI Mindset

Find out what is shaping your relationship with AI at work, where resistance or confidence shows up, and what to do next.

AI Mindset Quiz

AI-Human Design Quiz

What's your AI-Human Design profile?

Based on your Human Design type, discover how you're wired to work with AI, then get recommendations for your AI landscape, workflow and training.

AI-Human Design Profile Quiz

Funding and Subsidies

Did You Know You Can Get Support?

The EU AI Act mandates AI literacy training for European organisations. Funding may be available at both European and national level to help cover your investment.

In the Netherlands, subsidies such as the SLIM-regeling are available specifically for AI literacy programmes.

EU AI Act illustration
Trusted By
AI4ALL · ASML · Barry Callebaut · BlackRock LLC · Building Heroes · Business Insider · CareAnimations · ClearBank · Consafe Logistics AB · Dura Vermeer · Dutch Ministry of Defence · Cellebrite · CLL · De Baak Training · De Ster · DPG Media · EK Retail · European Commission Budget DG · European Commission Communications DG · European Parliament DG LINC · Evensys · Gebr. Heinemann SE & Co. · Gouden Gids - Youvia · The Hague University of Applied Sciences · HS2 LTD · HRCore Lab · HRCore Academy · HR.com · HUYD · IMK Opleidingen · ING Bank · John Deere · Lab9Pro · Leqture · International Assistance Group · Mazars · Microsoft · Nederlandse Media Federatie · Patrimonium Groningen · Phanes · PITT-IT · Pon Financial Services · Rabobank · ROC Amsterdam · Relevance Learning · Salesmarketeers · Sarkon · Schouten & Nelissen · SHV Energy · Slijthof Media · SICPA · Staffbase · Stichting SurPlus · Suas · TEDx Luxembourg · Veeam · VMA Group · Veolia · Vodafone · Volkswagen · Waterschap Hollandse Delta · Waterschap Vechtstromen · Women in AI Benelux · World Summit AI · Zuyd Hogeschool

FAQs

Frequently Asked Questions

What's the minimum group size?
Our training packages work for groups of all sizes, from small leadership teams to large plenary sessions. Half-day sprints work well from 10 participants; the boot camp is optimised for up to 25.
Do you come to us? Do you have a space?
We come to you. All training is delivered in-company at your premises. We are based in the Netherlands and work internationally.
What's the difference between "Human" and "AI" training?
The Human track focuses on mindset, confidence and resilience. The AI track covers practical literacy: tools, prompting, workflows, governance and strategy. Both are delivered by dedicated specialists.
Why is AI-Human training better together?
Because the majority of AI adoption failures are Human failures. Technical skills without confidence don't deliver. Combining both tracks is how real transformation happens.
We use Copilot / GPT / Gemini. Can you tailor to our tools?
Absolutely. Whether you're on Microsoft Copilot, ChatGPT, Google Gemini or an all-model policy, the School tailors content to your specific platforms and use cases.
How far in advance should we book?
We recommend 4 to 6 weeks for standard programmes and 8 to 12 weeks for large-scale or multi-session engagements. Reach out early and we'll find what works.

Let's Build Something Together.

Ready to bring AI-Human training to your organisation? Fill in the form and we'll be in touch within two working days.

Get in Touch

Garcia (2022) "Common pitfalls in transformations: A conversation with Jon Garcia" McKinsey

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